
PinkPartner called the cable company today to complain about our crappy internet service. (I'm typing fast... before the internet goes out again...)
The guy who answered the phone answered the phone while doing a Sean Connery impression!!!
He spoke that way THE ENTIRE TIME!!! Never breaking character. (Assuming that is, that he really was just putting on a character. Or does Mister Bond now answer phones at Suddenlink?)
So weird, yet so funny at the same time!
===== OMG! UPDATE! ====
I received the below email from Pete at Suddenlink HQ:
I’m with Suddenlink. Saw your recent post: http://www.pinksheepofthefamily.com/2010/ . I agree: That situation is very odd and I really hope this particular customer service rep was using his actual voice and not doing a Sean Connery imitation.04/sean-connery-customer- service-rep.html
On a related note, you mentioned “crappy internet service.” Let me know if there’s something we can do from here to assist. I’m at Corp. HQ in St. Louis. I’d be happy to escalate your issues to the senior manager in your city...
I sent this response:
Thank you, Pete!
For the most part my blog is completely satire. So no need to take what I saw too seriously. However, the rep honestly did sound just like Sean Connery (but not in a joking, unprofessional manner. He may have actually been an older gentleman from Scotland who legitimately sounded like James Bond!)
In regards to the "crappy service." My partner and I just bundled our services to include phone service. We have been happy suddenlink internet users for several years. But since we made the change last month, our internet and phone service goes out approximately every 15 minutes and we have to unhook the cable and restart our router and modem to regain service for phone and internet. It has also decreased the quality of some of our television channels.
Thank you so much for your concern.
Suddenlink! We're connected!
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